Terms of Service

Welcome to Autrex. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing or using the Autrex website (autrex.ca), you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our website, you represent and warrant that you meet these requirements.

3. Account Registration

When you create an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Products and Pricing

Product Information

We strive to provide accurate product descriptions, specifications, and fitment information. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

Pricing

All prices are in Canadian dollars (CAD) unless otherwise stated. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

Availability

Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

5. Orders and Payment

Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order. Order confirmation emails do not constitute acceptance; acceptance occurs when we ship the products.

Payment

Payment is due at the time of order. We accept major credit cards, PayPal, and other payment methods as displayed at checkout. All payments are processed securely.

Sales Tax

Applicable sales taxes (GST, HST, PST) will be added to your order based on your shipping address.

6. Shipping and Delivery

Shipping terms are outlined in our Shipping Policy. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

7. Returns and Refunds

Our return and refund policies are detailed in our Returns Policy. By making a purchase, you agree to these terms.

8. Warranty

Product warranties are described in our Warranty Information. Warranty coverage varies by product and manufacturer.

9. Vehicle Fitment

While we provide vehicle fitment information to help you find the right parts, it is your responsibility to verify compatibility with your specific vehicle. Fitment data is provided as a guide and may not account for modifications, regional variations, or other factors.

10. Intellectual Property

All content on our website, including text, images, logos, and software, is the property of Autrex or its licensors and is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks without authorization
• Remove copyright or proprietary notices
• Create derivative works based on our content

11. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper operation of the website
• Submit false or misleading information
• Engage in any conduct that restricts others' use of the website
• Use automated systems to access our website without permission

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTREX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS.

Our total liability for any claim shall not exceed the amount you paid for the product(s) giving rise to the claim. Some jurisdictions do not allow these limitations, so they may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Autrex, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these terms.

14. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be governed by the laws of Ontario, Canada. You agree to submit to the exclusive jurisdiction of the courts in Ottawa, Ontario for resolution of any disputes.

15. Changes to Terms

We may modify these Terms at any time. Changes become effective upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy, and Warranty Information, constitute the entire agreement between you and Autrex regarding your use of our services.

18. Contact Information

For questions about these Terms of Service, please contact us: